Terms and Conditions of Service

These Terms govern the purchase and provision of the services and/or products offered by Stringer Barcelona SL through its website or public page.

1. Service Provider Identification

Company name / Full name: Stringer Barcelona SL
Tax Identification Number: B11111111
Address: Carrer de València 141, Barcelona, Barcelona, 08011, Spain
Contact email address: professional@76strings.com

Hereinafter, the “Service Provider”.

2. Purpose

The Service Provider offers services and/or products in accordance with the description published on the website.

Making a reservation, placing an order, or purchasing constitutes express acceptance of these Terms.

3. Purchasing process

Purchases will be made through the system enabled on the website, following the indicated steps until electronic confirmation of the transaction.

The contract will be deemed concluded once the customer receives electronic confirmation of the reservation or order.

4. Price and payment method

The applicable prices will be those indicated at the time of purchase and will include legally applicable taxes where applicable.

Payment may be made using the methods enabled on the website.

Payment processing may be carried out through external providers specializing in payment services.

5. Right of withdrawal

For distance purchases of physical products, the customer has fourteen (14) calendar days from receipt of the product to exercise their right of withdrawal, except in cases legally excluded.

The right of withdrawal will not apply in cases provided for by applicable regulations, including services fully performed with the customer's prior consent or reservations for activities on specific dates.

6. Services and reservations

When purchasing services or making reservations for specific dates (for example, use of facilities, appointments, or scheduled activities), the customer acknowledges that specific cancellation terms may apply.

Failure to attend (“no-show”) may result in the full or partial retention of the amount paid in accordance with the Cancellation and Refund Policy.

7. Physical products

In the event of the sale of physical products, the customer will be entitled to the legal guarantee of conformity in accordance with applicable regulations.

If the product has defects or lacks conformity, the customer may request repair, replacement, a price reduction, or termination of the contract in accordance with applicable law.

8. Cancellations and refunds

The detailed terms relating to cancellations, returns, and refunds will be governed by the Cancellation and Refund Policy published by the Service Provider.

9. Customer obligations

The customer agrees to:

Provide accurate and up-to-date information.
Use the services in accordance with the law and in good faith.
Comply with the specific rules applicable to the contracted activity.

10. Liability

The Service Provider will be responsible for the proper provision of services or supply of products in accordance with applicable regulations.

The Service Provider will not be liable for:

Interruptions or technical failures beyond its reasonable control.
Damage resulting from improper use by the customer.
Force majeure events.

To the extent permitted by law, the Service Provider's liability will be limited to direct damages that are effectively proven.

11. Force majeure

The Service Provider will not be liable for non-performance or delay in the performance of its obligations when this is due to causes beyond its reasonable control, including natural disasters, legal restrictions, labor disputes, or widespread failures in external infrastructure.

12. Technology platform

The Service Provider's website may use a technology platform provided by a third party to manage reservations, payments, or communications.

That provider acts solely as a technology service provider and does not act as a contracting party in the relationship between the customer and the Service Provider.

13. Data protection

The processing of personal data will be governed by the Service Provider's Privacy Policy.

14. Dispute resolution

In accordance with European regulations, the customer may use the European Union's online dispute resolution platform (ODR), available at the following link: